Trabaajo Inc. ("we," "our," or "us") is committed to protecting the privacy of our users ("you," "your," or "users"). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. We are committed to compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Information We Collect
We collect and process the following categories of personal data:
1.1 Information You Provide Directly
- Account Information: Name, email address, phone number, company details, and other details provided when creating an account or submitting a form.
- Payment Information: Billing address, payment method, and transaction details.
- Communication Data: Any data you provide in communications with us, such as through contact forms, support requests, or emails.
1.2 Information We Collect Automatically
- Usage Data: Information about how you interact with our website, such as IP address, browser type, time zone, and operating system.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies. For more details, see our Cookies Policy below.
1.3 Third-Party Data
Data from third-party service providers, such as payment processors, analytics tools, and social media platforms, when you interact with our services via these channels.
2. How We Use Your Information
We process your personal data for the following purposes:
- Service Delivery: To provide, maintain, and improve our services, including managing your account and processing payments.
- Communication: To respond to inquiries, provide customer support, and send service-related notifications.
- Marketing: To send promotional materials and updates, if you have opted in to receive them.
- Analytics: To analyze usage trends, monitor website performance, and improve the user experience.
- Compliance: To comply with legal obligations and protect our legitimate interests.
3. Legal Basis for Processing Personal Data
Under the GDPR, we rely on the following legal bases to process your data:
- Consent: When you opt-in to receive marketing communications.
- Contract: When processing is necessary to perform a contract with you (e.g., service agreements).
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: For operational purposes, such as improving our services or preventing fraud.
4. Data Sharing and Transfers
We do not sell, rent, or trade your personal data. However, we may share your data with the following parties:
- Service Providers: Third-party vendors providing services such as payment processing, analytics, or cloud hosting.
- Affiliates: Entities within AR Holdings Inc. for shared business purposes.
- Legal Authorities: When required by law, regulation, or court order.
If we transfer your data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as standard contractual clauses or other mechanisms approved under GDPR.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize the data.
6. Your Rights Under GDPR
As a data subject, you have the following rights under GDPR:
- Access: Request access to the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data ("right to be forgotten").
- Restriction: Request to restrict processing of your data under certain conditions.
- Portability: Request to receive your data in a structured, commonly used format.
- Objection: Object to data processing based on legitimate interests or direct marketing.
- Withdraw Consent: Withdraw your consent for data processing where consent is the legal basis.
To exercise your rights, contact us at compliance@asktrabaajo.com. We will respond within 30 days.
7. Cookies Policy
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize you and improve functionality.
7.1 Types of Cookies We Use
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: To track usage patterns and improve services.
- Marketing Cookies: To deliver relevant ads and measure campaign performance.
You can manage your cookie preferences through your browser settings.
8. Data Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, or loss, including encryption, firewalls, and secure data storage. However, no system is completely secure, and we cannot guarantee absolute security.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will notify you of significant updates through our website or via email.
10. Contact Us
If you have any questions, concerns, or wish to exercise your GDPR rights, please contact us at: